Frequently Asked Questions (FAQs)

Do I have to make an appointment? How long does an office visit take?

Walk-ins are welcome at all of our clinic locations. However, they are on a first-come, first-served basis. We recommend booking an appointment HERE to ensure you are seen by a clinician on the date you desire. Length of appointment may vary depending on the location. Therefore, we ask all patients to plan for 1.5 hours, which includes patient forms, clinical evaluation and education. 

How long will it take for my medical marijuana card to arrive?

This may vary depending on the state. In Connecticut, after being certified by CannaHealth™, you will need to register with the MMP state program. Once registered with the state, it can take 4-6 weeks. 

In this certification a one-time process?

This may vary depending on the state. In Connecticut, certification is required annually.  Given the 4-6 week processing time, we recommend re-certification at least a month prior to expiration. Your clinic location will contact you to schedule an appointment 45 days prior to expiration.

Can I use my medical marijuana card in other states?

Generally, you will not be allowed to use your medical marijuana card in another state's medical dispensary. However, there are a few states/territories, such as Nevada and District of Columbia, that have established reciprocal medical programs. 

Can CannaHealth™ assist me with finding the right strains for my symptoms?

Yes! We offer ongoing, extended cannabis education and patient services for members of our CannaHealth™ Club. Sign up for our newsletter to HERE to learn more about joining the club! 

Where are dispensaries located? Can I go to any dispensary?

This varies depending on the state. In Connecticut, there are 9 dispensaries available to patients. You are required to select your "home dispensary" at the time of registration. However, you may change it through the state program up to 4 times per year. Click HERE to find the Connecticut dispensary near you.